{"id":2633,"date":"2025-04-14T13:56:21","date_gmt":"2025-04-14T13:56:21","guid":{"rendered":"https:\/\/www.ismailos.gr\/?page_id=2633"},"modified":"2025-04-18T20:23:39","modified_gmt":"2025-04-18T20:23:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.ismailos.gr\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"    <section class=\"hero-banner \">\n        <div class=\"media-wrapper\">\n                                    <picture class=\"skip-lazy\">\n                                                        <img decoding=\"async\" loading=\"eager\" class=\"hero-img skip-lazy\" src=\"https:\/\/www.ismailos.gr\/wp-content\/uploads\/2025\/04\/mercedes_benz_because_it_is_mercedes_benz_trust_highlight_01_3302x1858_08_2024.jpg\" alt=\"\" \/>\n                        <\/picture>\n                            <\/div>\n\n                    <div class=\"hero-txt-wrapper\">\n                <h1 class=\"hero-header\">\n                    <span class=\"dark-txt\"><\/span><br>\n                    <span class=\"light-txt\">FAQ<\/span>\n                <\/h1>\n\n                            <\/div>\n            <\/section>\n    \n\n\n        <section class=\"accordion-section padding-class\">\n            <h2>General Info &#038; Services<\/h2>            <div class=\"accordion-container\">\n                <div class=\"accordion\">\n                                            <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button \" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse0\" aria-expanded=\"true\" aria-controls=\"collapse0\">How can I book a service appointment?<\/button>\n                            <\/h2>\n                            <div id=\"collapse0\" class=\"accordion-collapse collapse show\" data-bs-parent=\"#accordionExample\">\n                                <div class=\"accordion-body\">\n                                    <p>You can book an appointment online through our website or by contacting your nearest store by phone.<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse1\" aria-expanded=\"false\" aria-controls=\"collapse1\">Where are your stores located?<\/button>\n                            <\/h2>\n                            <div id=\"collapse1\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordionExample\">\n                                <div class=\"accordion-body\">\n                                    <p>Our locations include Glyfada, Agios Dimitrios, Koropi, and Rhodes. Addresses and contact numbers are available in the \u201cContact\u201d section of our website.<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse2\" aria-expanded=\"false\" aria-controls=\"collapse2\">Do you offer a warranty on used vehicles?<\/button>\n                            <\/h2>\n                            <div id=\"collapse2\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordionExample\">\n                                <div class=\"accordion-body\">\n                                    <p>Yes, all our used vehicles come with a warranty. You can find more details in the \u201cUsed Vehicles\u201d section of our website.<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse3\" aria-expanded=\"false\" aria-controls=\"collapse3\">How can I stay updated on current offers?<\/button>\n                            <\/h2>\n                            <div id=\"collapse3\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordionExample\">\n                                <div class=\"accordion-body\">\n                                    <p>Current offers are posted in the \u201cOffers\u201d section of our website. We recommend visiting regularly to see the latest updates.<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse4\" aria-expanded=\"false\" aria-controls=\"collapse4\">Do you offer test drive services?<\/button>\n                            <\/h2>\n                            <div id=\"collapse4\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordionExample\">\n                                <div class=\"accordion-body\">\n                                    <p>Yes, you can schedule a test drive either through our website or by contacting the dealership of your choice.<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse5\" aria-expanded=\"false\" aria-controls=\"collapse5\">What is the financing process for purchasing a vehicle?<\/button>\n                            <\/h2>\n                            <div id=\"collapse5\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordionExample\">\n                                <div class=\"accordion-body\">\n                                    <p>We offer flexible financing programs. Our advisors are available to guide you through the process and recommend the best solution based on your needs.<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse6\" aria-expanded=\"false\" aria-controls=\"collapse6\">How can I order spare parts?<\/button>\n                            <\/h2>\n                            <div id=\"collapse6\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordionExample\">\n                                <div class=\"accordion-body\">\n                                    <p>You can order spare parts by contacting the parts department at your nearest store.<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse7\" aria-expanded=\"false\" aria-controls=\"collapse7\">Is it possible to extend the vehicle warranty?<\/button>\n                            <\/h2>\n                            <div id=\"collapse7\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordionExample\">\n                                <div class=\"accordion-body\">\n                                    <p>Yes, we offer extended warranty programs for additional coverage. Contact us for more information.<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse8\" aria-expanded=\"false\" aria-controls=\"collapse8\">How can I receive updates about new models and services?<\/button>\n                            <\/h2>\n                            <div id=\"collapse8\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordionExample\">\n                                <div class=\"accordion-body\">\n                                    <p>You can subscribe to our newsletter through the website to receive the latest updates.<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse9\" aria-expanded=\"false\" aria-controls=\"collapse9\">What does the Mercedes-Benz maintenance program include?<\/button>\n                            <\/h2>\n                            <div id=\"collapse9\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordionExample\">\n                                <div class=\"accordion-body\">\n                                    <p>The maintenance program includes checks and services that ensure your vehicle operates at its best. Details can be found in the \u201cService\u201d section of our website.<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/section>\n    \n\n\n        <section class=\"accordion-section padding-class\">\n            <h2>FAQ \u2013 Leasing <\/h2>            <div class=\"accordion-container\">\n                <div class=\"accordion\">\n                                            <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button \" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse0\" aria-expanded=\"true\" aria-controls=\"collapse0\">What is leasing and how does it work through A. Ismailos S.A.?<\/button>\n                            <\/h2>\n                            <div id=\"collapse0\" class=\"accordion-collapse collapse show\" data-bs-parent=\"#accordionExample\">\n                                <div class=\"accordion-body\">\n                                    <p>Leasing is a flexible financing solution that allows you to drive a new Mercedes-Benz without purchasing it. A. Ismailos S.A., in cooperation with financial institutions, offers leasing programs with fixed monthly payments, terms, and conditions tailored to your needs.<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse1\" aria-expanded=\"false\" aria-controls=\"collapse1\">What are the benefits of leasing over buying?<\/button>\n                            <\/h2>\n                            <div id=\"collapse1\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordionExample\">\n                                <div class=\"accordion-body\">\n                                    <p>With leasing, you enjoy:<\/p>\n<ul>\n<li>Lower initial capital investment<\/li>\n<li>Fixed monthly payments<\/li>\n<li>A regularly renewed fleet of vehicles<\/li>\n<li>Tax benefits for professionals &amp; businesses<\/li>\n<li>Inclusion of service and maintenance costs (depending on the program)<\/li>\n<\/ul>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse2\" aria-expanded=\"false\" aria-controls=\"collapse2\">Who is eligible for leasing through A. Ismailos S.A.?<\/button>\n                            <\/h2>\n                            <div id=\"collapse2\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordionExample\">\n                                <div class=\"accordion-body\">\n                                    <p>Leasing is available to individuals, professionals, and businesses. There are tailored programs for each customer profile.<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse3\" aria-expanded=\"false\" aria-controls=\"collapse3\">Which Mercedes-Benz models are available for leasing?<\/button>\n                            <\/h2>\n                            <div id=\"collapse3\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordionExample\">\n                                <div class=\"accordion-body\">\n                                    <p>A. Ismailos S.A. offers leasing for a wide range of Mercedes-Benz models, from compact vehicles like the A-Class to SUVs and commercial vehicles. Availability depends on current stock and offers.<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse4\" aria-expanded=\"false\" aria-controls=\"collapse4\">What is the duration of a leasing contract?<\/button>\n                            <\/h2>\n                            <div id=\"collapse4\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordionExample\">\n                                <div class=\"accordion-body\">\n                                    <p>Leasing terms typically range from 24 to 60 months, depending on the selected program and your needs.<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse5\" aria-expanded=\"false\" aria-controls=\"collapse5\">Is service included in the leasing program?<\/button>\n                            <\/h2>\n                            <div id=\"collapse5\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordionExample\">\n                                <div class=\"accordion-body\">\n                                    <p>Yes, many of the leasing programs include scheduled maintenance and repairs, supported by the authorized service center of A. Ismailos S.A.<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse6\" aria-expanded=\"false\" aria-controls=\"collapse6\">What happens at the end of the leasing contract?<\/button>\n                            <\/h2>\n                            <div id=\"collapse6\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordionExample\">\n                                <div class=\"accordion-body\">\n                                    <p>At the end of the lease, you can choose to:<\/p>\n<ul>\n<li>Return the vehicle<\/li>\n<li>Renew the lease with a new model<\/li>\n<li>In some cases, purchase the vehicle at a pre-agreed price<\/li>\n<\/ul>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse7\" aria-expanded=\"false\" aria-controls=\"collapse7\">What is the process to start leasing through A. Ismailos S.A.?<\/button>\n                            <\/h2>\n                            <div id=\"collapse7\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordionExample\">\n                                <div class=\"accordion-body\">\n                                    <p>The process includes:<\/p>\n<p>Choosing a model and leasing plan<\/p>\n<ol>\n<li>Financing approval by a partner institution<\/li>\n<li>Signing the contract<\/li>\n<li>Delivery of the vehicle<\/li>\n<\/ol>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse8\" aria-expanded=\"false\" aria-controls=\"collapse8\">Are there any additional charges besides the monthly payment?<\/button>\n                            <\/h2>\n                            <div id=\"collapse8\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordionExample\">\n                                <div class=\"accordion-body\">\n                                    <p>Depending on the plan, there may be extra charges such as registration fees, insurance, or mileage overages. All costs are explained in detail before signing the contract.<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse9\" aria-expanded=\"false\" aria-controls=\"collapse9\">Where can I find available leasing offers?<\/button>\n                            <\/h2>\n                            <div id=\"collapse9\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordionExample\">\n                                <div class=\"accordion-body\">\n                                    <p>Visit the dedicated \u201cLeasing\u201d section on our website or contact a representative to receive a personalized quote.<\/p>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/section>\n    \n\n\n        <section id=\"form\" class=\"contact-section padding-class\">\n            <div class=\"contact-wrapper\">\n                <h2 class=\"section-heading\">Contact us<\/h2>\n                            <\/div>\n        <\/section>\n\n    ","protected":false},"excerpt":{"rendered":"","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"skin":[49],"class_list":["post-2633","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.ismailos.gr\/en\/wp-json\/wp\/v2\/pages\/2633","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ismailos.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ismailos.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ismailos.gr\/en\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ismailos.gr\/en\/wp-json\/wp\/v2\/comments?post=2633"}],"version-history":[{"count":6,"href":"https:\/\/www.ismailos.gr\/en\/wp-json\/wp\/v2\/pages\/2633\/revisions"}],"predecessor-version":[{"id":3032,"href":"https:\/\/www.ismailos.gr\/en\/wp-json\/wp\/v2\/pages\/2633\/revisions\/3032"}],"wp:attachment":[{"href":"https:\/\/www.ismailos.gr\/en\/wp-json\/wp\/v2\/media?parent=2633"}],"wp:term":[{"taxonomy":"skin","embeddable":true,"href":"https:\/\/www.ismailos.gr\/en\/wp-json\/wp\/v2\/skin?post=2633"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}